How To Fix Quickbooks Error 15215 In Easy Steps?

Are you facing the QuickBooks 15215 error and not sure how to fix it? Let us help. The QuickBooks 15215 error generally occurs when users try to update their QuickBooks payroll and can be extremely time-consuming.

The major indication for this error is that it displays the error code as 15215: Digital Signature Error. Today, we’ll explore the triggers for this error and the best fixation methods to fix QuickBooks 15215 easily. So, let’s begin.

What Triggers The QuickBooks 15215 Error To Appear?

Identifying the trigger for QuickBooks 15215 error helps users to understand and avoid this error from reappearing. Hence, check them below:

• Active Background apps during the QuickBooks update process.
• Improper QuickBooks Installation within your system.
• Internet Explorer Misconfiguration.
• Lacking Administrator Rights. 
• Firewall Misconfiguration.
• Missing QuickBooks Files
• Viruses or Malware attack.

Symptoms of The QuickBooks Error Code 15215

Before we move to apply the fixation method to QuickBooks Error 15215 issue, users must ensure if the ongoing error they’re dealing with is the same and not any other. The below symptoms indicate the existence of QuickBooks error 15215. 

• Applications and running programs suffer frequent crashes. 
• The keyboard can’t process any input commands.
• Error Code: 15215 (Can’t validate Digital-Signature).
• Poor System Performance.
• Unstable Mouse Movements.
• Can’t Update Payroll.

8 Easy Ways To Fix QuickBooks 15215 Update Error

Now, after going through the causes and symptoms of the QuickBooks 15215 error, let’s carry on with the fixation methods to solve this update error.
Furthermore, to avoid any interruption in the fixation process, we recommend you disable your Windows Firewall and employ these methods consecutively.

Method 1: Reboot Your System

The QuickBooks Error 15215 generally gets rectified by simply performing a system reboot. Furthermore, rebooting the system is a must before applying fixation methods for an error. Follow these:

• First, tap “Start” and locate the “Power” icon.
• Then, click the “Power” icon.
• Finally, choose “Restart”.

Following that, verify if the QuickBooks 15215 error remains or not and continue with the next method accordingly.

Method 2: Stop Background Apps

Generally, active background Apps can interrupt the update process of QuickBooks and result in QuickBooks 15215 error code. Hence, these should be stopped by using Windows Task Manager. Here’s how:

• First, click “Start” and input “Task Manager”.
• Then, hit “Enter” and visit “Processes”.
• Next, select “qbw32.exe” or QuickBooks files and tap “EndTask”.
• Finally, launch QuickBooks to see if the error persists.

Read Also – Quickbooks Sync Manager Error

 

Method 3: Configure Your Internet Explorer 

The TLS settings in Internet Explorer must be set up correctly to avoid QuickBooks Error 15215 appearance. Follow these:

• First, exit QuickBooks Desktop.
• Next, launch “Internet-Explorer”.
• Then, visit “Tools” and select “Internet-Options”.
• Now, reach “Advanced” and locate “Use TLS 1.0”.
• Ensure to mark “Use-TLS 1.0” and unmark the rest.
• Finally, “Apply” changes then click “OK” and exit Internet Explorer.

After configuring Internet Explorer, try updating QuickBooks Payroll after granting admin rights to QuickBooks.

Method 4: Launch QuickBooks With Administrative Privileges

Admin rights are necessary to configure any changes in Quickbooks. Hence, by launching QuickBooks with admin rights, the QuickBooks 15215 error will no longer trouble the users. Follow these:

• First, exit the QuickBooks desktop and keep the login credentials with you.
• Then, on the desktop, right-tap “QuickBooks.exe”.
• Next, click “Run as Administrator”.
• Now, provide any required credentials.
• Finally, press “Enter”.

Now operate QuickBooks and confirm the availability of QuickBooks 15215 error. Thereafter, follow next.

Method 5: Disable Antivirus And Rename QuickBooks Update Folder

Since an antivirus might label the QuickBooks as a potential threat to your system, it’ll make QuickBooks malfunction and thus cause the QuickBooks Error 15215 complications. Thus, follow:

• First, exit “QuickBooks-Desktop”.
• Then, hold “Win+R”.
• Next, input “Task Manager”.
• Now, press “Enter” and reach “Processes”.
• Select your antivirus that includes “.exe”.
• Finally, tap “End-Process”.

Now your Antivirus will be disabled and you must now rename your QuickBooks update folder to fix any possible corruption in it. Here’s how:

• First, launch “My-Computer”.
• Next, visit “C: Drive” which stores valuable files.
• Then, launch the below-listed folders in order:
• 1- “Program-Files”.
• 2- “Intuit”.
• 3- “QuickBooks (Year/Version)”.
• 4- “Components Folder”.
• After that, right-click “DownloadQB20 or 21”.
• Thereafter, tap “Rename” and insert “old”.
• Finally, press “Enter” and start downloading the payroll update again.

If renaming the update folder fails to solve the QuickBooks 15215 error, your system is at fault. Follow next.

Method 6: Disable UAC

UAC is your system User Account Control settings and if it’s configured as high restrictive, it will prevent QuickBooks from operating properly resulting in QuickBooks error code 15215. Hence, disable your UAC by these:

• Begin with pressing the “Win” and “R” keys together.
• Thereafter, input “Control Panel” and simply tap “Ok”.
• After that, reach “System & Security”.
• Then, access “Security & Maintenance”.
• Next, select “User-Accounts” and “Change Users-Account”.
• Now, tap “Yes” and use the slide bar to “Never-Notify”.
• Finally, tap “Ok” and run a system restart.

Method 7: Use Selective Startup 

The QuickBooks 15215 Error can be corrected by restarting your system using “selective-startup”. Follow these:

• First, close “QuickBooks-Desktop” then, hold “Windows+R”.
• Next,  input “MSConfig” and hit “Enter”.
• Then, select “Selective-Startup” and remove the mark from “Load-Startup”
• After that, click “Save” and “Ok”.
• Finally, restart your system and update QB Payroll.

Note: To revert back to Normal-Startup, users should carry the below-stated instructions.

• Hold “Win+R”.
• Input “MSconfig”.
• Press “Enter”.
• Visit “General”.
• Select “Normal-Startup”.
• Save Changes and hit “Ok”.

Method 8: Install Updates Manually

The final solution to the QuickBooks Error 15215 problem is to manually install the updates. Here’s how:

• First, launch QuickBooks and reach the option “Help”.
• Thereafter, tap “Update-QuickBooks”.
• Next, select your product by clicking on “Change” and “QuickBooks Product”.
• Then, click “Update” and “Save” the file to your system.
• Now, reach the downloaded file location and launch it.
• Finally, wait a while and do a system restart. 

Now the updates will be manually installed and you won’t experience the QuickBooks 15215 error anymore.

Wrapping Up

This post contains the proven fixation methods for QuickBooks 15215 error. Furthermore, the outlined triggers for this error will assist users to prevent these errors from reappearing again. Moreover, the methods recommended to you for solving the QuickBooks 15215 error are thoroughly examined with the assistance of our experts. You can read more Articles from our site.