An FAQ on Salesforce Data Backup and Recovery

Salesforce debuts the option for “Backup and Restore,” which is aimed to guard confidential business data against any loss or damage. Salesforce announced this as a new native recovery service on the Salesforce platform. This recovery process is made with the ease of use need in mind, which can automatically create backups of the Salesforce business data and empower organizations to restore it automatically by creating more backup copies of business data. This will empower the Salesforce users to restore their business data in a few clicks in case of any failure. Even the worst-case data scenarios can be handled with the native Salesforce backup and recovery.


The Covid-19 pandemic had mandated the need for remote work, and it has become a practice now for many organizations. Here, business data is considered to be much dispersed and valuable. It touches every corner of the home offices and digital HQs alike. As the organizations tend to double down in the digital transformation, it has created a fresh focus on mitigating the data loss through human errors and the scope of cyberattacks. In this article, we discuss a few key questions asked about Salesforce’s debut Data Backup and Recovery Service and why enterprises should put data backup and recovery at top priority in the digital transformation process.


FAQ on Salesforce Data Backup and Recovery


  1. What top features do Salesforce Backup and Restore offer?


Backup and Restore of Salesforce have launched with many unique features which offer the right balance between the major priorities of data protection and ease of use. Say, for example, users can set up daily backups to be done automatically of the custom objects and standard objects on Salesforce. Customers can also restore the backed-up data to organs and automatically delete the old backup data by specifying the intervals. It is also possible to perform high-level audits on who initiates, modify, or runs the backup. Along with these, all the data backups can be encrypted either at transit or at rest.


  1. In light of the data security strategy of a business, where does this service of Backup and Restore fit into?


Considering critical business data security, and database security administrator will tell you that it is not a standalone matter. This is a crucial part of the overall security posture of a company when tested. A great backup and recovery approach will turn a given data incident from a speed bump to an existential crisis in terms of the business administration based on how the data backup and recovery is handled. Our actual goal with data backup and restoration in light of Salesforce service is to automate the process and make it much simpler. This will also help to empower the customers to step into a time machine in just a number of clicks and get back the data.


  1. How the Backup and Restore service is different from the old Data Recovery service?


In this new salesforce data backup and recovery approach, SF took the initiative to co-design this Backup and Restore by consulting with the customers and focusing on their needs for a modern-day distributed enterprise with unprecedented data security challenges. The major focuses are on ease of use, productivity, and agility. Salesforce Backup and Restore will empower data administrators and business users to practice resilience and offer them everything they want to be handy in their toolkit. For example, one such thing which is included out-of-the-box in the Backup and Restores is encrypted backups based on the speed and scale of data generation at the enterprise. This will help to take control of the business continuity plans of the organizations.


Even those who tried restoring smartphone data may know that this could be a long tiring process. So, the time loss and dip in productivity in case of a data backup may largely affect a company and can have an adverse impact on the everyday agility of a business. This is particularly so if it backs up the corporate data as it should be over time. Salesforce Backup and Restore will give customers the needed tools for creating and restoring the most comprehensive backups in just a few clicks. All these are done within Salesforce than waiting many weeks to generate and reload a CSV file which needs a lot of time to reload.


  1. How do the new Salesforce Backup and Restore suite differ from the conventional ecosystem solutions?


It is a known fact that Salesforce customers always enjoyed the advantages of a reliable partner ecosystem with rich features and functionalities being enabled through those.  This time with the new Backup and Restore, Salesforce had put in a significant effort in listening to the customers, and it was evident that in the case of data backup, they were looking for a native backup and restore service by Salesforce which can offer speed, scale, and optimum performance, speed by putting ease of use at the center. So, Backup and Restore are designed as a response to these specific customer needs, which is expected to provide many add-on ways for continuous innovation and to the extent the solutions found through the partner ecosystem.


Now, with the Salesforce native backup and restoration in place, we can expect the partners to come up with handy add-on solutions to make it more usable and functional for different use cases. We may also expect Salesforce to make this new approach for backup and recovery more advanced and streamlined as time passes by incorporating the customers’ changing needs and market demands from time to time.


  1. How often do the customers find a need for data restoration?


More specifically, this question can be interpreted as how often the users may need data restoration. In addition, to be calm in case of a ransomware attack, the customers may also need an instant restore and backup of a data portion quickly during an accidental deletion of data. As we know, data is not living in a silo where integrations as much easier to modify the data incorrectly. In such cases, too, it is important to ensure a quick restoration. The overall concept is that at any data challenge, the customers should be at ease and enjoy peace of mind by knowing the fact that they can instantly restore data back to normal anytime within a few clicks.


The Salesforce Backup and Restore has been made generally available to the users from November 2021. You can check it out with your Salesforce account management team to avail more information about the same.

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